
Welcome to the 
Foo Fighters - "Nothing Left To Lose" ECD

________________________________________

Having Problems Playing the ECD?  Need Information?
First, let's make sure you have all of the right gear:
Macintosh -
PowerPC
12MB of ram (you'll need more for the direct weblinks to work properly)
QuickTime version 3.02 - (See included installer)
4x CD-ROM reader
Color monitor set to 256 colors (minimum) or thousands of colors
(recommended) and 640 x 480 resolution

Windows -
Microsoft Windows 95
16Mb of ram (you'll need more for the direct weblinks to work properly)
QuickTime version 3.02 - (Click the Install QuickTime button)
4x CD-ROM reader
Graphics card that can display 256 colors (minimum) or thousands of colors
(recommended)
Sound card

INSTALLATION
Let's start with the installation instructions.
If you are having any problems, start here, read this, print it out if possible, and then try re-installing the program.

1.1  Enhanced CD Installation Instructions
To run the enhanced portion of the disc you must have either a Macintosh or Windows computer that meets the minimum standards as detailed above and on the packaging. You will also need to have the drivers for your CD-ROM drive that support multisession enhanced CDs. If you can't access the CD-ROM files or the program doesn't run, you will need to get the proper drivers from Apple or Microsoft.
Please check their websites

http://www.apple.com

and

http://www.microsoft.com/

1.1.1 Step 1 - Install QuickTime:
MAC - Insert disc into CD-ROM drive. Run the QuickTime installer. If your version of QuickTime is newer than what is on the disc then the installer will tell you that and you can quit the install process. We  have included QuickTime 3.0 on the disc.

Windows 95 - When you insert the disc into your CD-ROM drive it should automatically open the Foo Fighters multimedia program. From here, you may view the video, install QuickTime, or read the  "READ ME" files. If you do not have the latest version of QuickTime installed, please do the following:
a) Click the QuickTime icon on the Main Menu.
b) Select "Local" install and click "Continue" when you are asked what type of install you want.
c) You will be asked if you want to remove old files that have been found on your hard drive. Choose "Remove" each time this comes up.
d) At the end of all of this, click "YES" in the dialogue box when it asks you if you want to exit the set up.
e) If you have any problems with this, check the "READ ME" file in the
QUICKTIME directory.
All you need to do from now on is to click on the multimedia program icon from the Main Menu to run the multimedia presentation.

1.1.2 Step 2 - Check Monitor video card Settings:
MAC - Best settings are 640x480.
WIN - Best settings are 640x480.

1.1.3  Step 3 - Starting the program:
MAC - Double click on the Foo Fighters ECD icon.
WIN - Just put the ECD in your CD-ROM drive, and the program should automatically begin. If it doesn't, open the CD directory, located in the "My Computer" icon on your desktop, and run the Foo Fighters icon.

1.1.4  Step 4 - Using the multimedia program:
Nothing complicated here. Move the cursor around. Visit the different sections. You never know when you'll find something.

1.1.5  Step 5 - Using the audio portion of the CD:
Yes, the entire CD is on this disk as well. Just pop it into a regular CD player and listen, just like you would with any other CD. Since the enhanced CD you are using is a multisession disc, you don't have to do anything special as the multimedia is hidden from your audio CD player.  If you want to use your computer to listen to the audio portion of the disc, with no multimedia, choose quit until you've exited the program, then:
Windows:  Choose START - PROGRAMS - ACCESSORIES - MULTIMEDIA - CD PLAYER and click on the play arrow >.
Mac OS:  Choose Apple CD Audio Player or Apple CD Player from the Apple Menu and click on the play arrow >.

1.2  WEB LINK INFORMATION
1.2.1  This ECD comes with the ability to link directly from the disc to to the World Wide Web.  

1.2.2  If you already have an internet connection, just click weblinks to view the various weblinks available.

1.2.3 If you have enough RAM (see specifications above), you will be able to run the ECD program and the browser at the same time.  Clicking from the screen of the browser to the ECD program will determine which program you are currently in.   You can close and quit your browser at any time without quitting the ECD program.

TROUBLESHOOTING
If you are still having trouble getting the multimedia to run or even load, check out some of the suggestions below.
2.1  Why doesn't my multimedia work?
Well...multimedia and computer technology aren't perfect yet  Let us start at the beginning and see if we can get your enhanced portion running for you.

2.1.1  Are you using Windows 3.1 or something older than System 7.5?
Make your life easier, if slightly more expensive, and upgrade to Windows95 and System 7.5.5 for the Macintosh. It will help you with this and most of your other programs. Just beware that these upgrades need more ram than your previous systems.

2.2  Does your CD-ROM player actually work? Is it installed correctly?
Try using another CD-ROM to see if it works. We had a CD-ROM player burn out and we blamed the disc. Too bad, it would have been cheaper if it had been the disc.

2.3  Do you have a defective copy of the Enhanced CD?
This happens sometimes. A regular audio CD can have a flaw or dust speck or something and you never notice it. But CD-ROMs are very picky.  One little flaw on the wrong spot and it's game over. Try cleaning the disc carefully with a lint free cloth, wiping from the center to the edge. Try again.

2.4  The Enhanced CD seems to be OK, but still won't run?
Mac people:
Unload every extension you can. Director seems to conflict with a few popular program extensions out there. Take everything you don't need out of your extension folder. That usually fixes things up. Make sure to keep your CD-ROM and QuickTime extensions in place. If you are using System 7.5, you can use the built in extension manager to turn extensions off and on or you can get a program like Conflict Catcher which will make your life much easier. Here are the extensions that you should have loaded to run your
CD-ROMs:
Apple CD-ROM
Apple Photo Access
Audio CD Access
Finder Update (PowerPC only)
Foreign File Access
High Sierra File Access
ISO 9600 File Access
QuickTime 3.0
QuickTime Power Plug (PowerPC only)
Sound Manager

Windows people:
You've heard this one before: memory config. Take the EMM386 driver out of your config.sys and lose any TSRs that you don't need.  And it doesn't like some of the screen savers either. Try running the title's .EXE program right from the File Manager. Just double click on it. And everyone please make sure you have enough RAM! At LEAST 4Mb free application memory is required. And at least a double speed CD-ROM drive. The program will run better if you don't have any other applications running, as well.

2.5  You can see the main interface screen but can't hear anything?
Mac people:
Do you have the new version of QuickTime? It's QuickTime 3.0.  It eliminates the need for the Apple Multimedia Tuner. QuickTime 3.0 is included on this disc. Installation instructions are described above.

Windows people:
Do you have a Sound Blaster compatible sound card that can handle 8-bit, 22K sound? Is it installed properly in Windows? Try using another piece of software to play sound within Windows. Are your speakers plugged in? Is your sound card compatible? Check the QuickTime READ ME file for a compatibility list. It's in the QuickTime directory. And same as the Mac people, make sure the version of QuickTime you have is 3.02 or later.

2.6  Why is the program running in the center of the screen with my desktop still visible around the edges?
Ah, the old "not in 640x480" trick. Your monitor resolution needs to be changed to 640x480 for best performance. You have it set on something else, probably either 832x624 or 1024x768. While this is okay and some people actually prefer it, the program is optimized for 640x480 playback, so any little screen glitches you experience may be a result of that.  If you want to experiment, you can check the control panels for alternate display possibilities.

2.7  The videos won't play or play really slow and jerky?
Mac people:
Make sure you placed the new QuickTime driver in the extensions folder and then restarted your computer. Try using the QuickTime Player program to play a video right from the VIDEO folder. Make sure your monitor is set to thousands of colors or more. An occasional hesitation of playback on most systems is to be expected. Slower speed CD-ROM players can be more painful. If you have a double speed make sure it has been set to run at double speed in the Control Panel, (not needed if you are using an Apple CD-ROM drive). Also quit out of any other applications that you may have open. Most importantly, turn off Virtual Memory or RAM Doubler.

Windows people:
Did you install the QuickTime software on your hard drive?  Was it successful? Try using PLAYER to run a video from the VIDEO directory on the CD-ROM. If you don't have a sound card, the videos will not run. Is your video card set to 640 by 480 and 256 colors? Is your video card compatible? Check the QuickTime README file for a compatibility list.

2.8  I have internet access, but when I click on the "CLICK HERE" button to find my  browser, it doesn't work.
Mac people:
The usual problem is ram allocation, and if you don't have enough ram to run your operating system, the ECD and the browser, you'll get the mysterious prompt "-108". Most browsers need a lot of ram to start up.  If your browser is asking for too much ram, and there's not enough ram left in your operating system to start it, you'll have to go to the application and lower its ram allocation.  To do this, you need to "Get Info" or "Command i" on the browser application of your choice.  This will pull up a window with "Preferred" and "Minimum" ram allocations.   Reduce your "Preferred" allocation to match the "Minimum" allocation and then restart ECD program.

Windows people:
Windows will always automatically allocate more Virtual Memory if this happens.

2.9 I have internet access and my browser opens up, but I'm not
automatically connected to the artist's web site.
Mac
Once again, this is usually due to ram allocation problem, which means your
browser is using too much ram.  Follow the directions above and restart the
ECD program.

Windows people:
Windows will always automatically allocate more Virtual Memory if this happens.

3.1  Macintosh
3.1.1  Make sure that you have QuickTime 3.0 installed, it is the most important piece of software you need to run this and most enhanced CDs.

3.1.2  Turn off virtual memory. Note: RAM Doubler is a form of virtual memory.

3.2  Windows
3.2.1  "Undefined Dynalink error or GPF" - QuickTime was installed over an older version. The older version is causing a conflict. Reinstall QuickTime and make sure to allow the install program to delete all older copies of QuickTime.

3.2.2  "GPF Error in GDI.EXE", "USER.EXE" or one that ends in ".DRV" - This indicates a problem with your video card Windows driver. Please contact your video card manufacturer for a updated video driver. Or try the "VGA" or "Super VGA" default Windows driver.

MORE WINDOWS TIPS (with thanks to the fine folks at Terran Interactive for providing the info below):
4.1  Installation Problems:
4.1.1  SYMPTOM:  Installation fails because Windows cannot create a Program Group.
  POSSIBLE PROBLEM:  Windows has a maximum of 40 Program Groups allowed; you may have reached the maximum.
  POSSIBLE SOLUTION:  Remove any unnecessary Program Groups and try installation again.

4.1.2  SYMPTOM:  Divide by 0 error while installing QuickTime.
  POSSIBLE PROBLEM:  System has run out of DOS memory.
  POSSIBLE SOLUTION:  Boot from a floppy with minimal autoexec.bat and config.sys, then install QuickTime.


4.1.3  SYMPTOM:  The QuickTime installer cannot delete VIEWENU.DLL (an icon file for the Viewer Windows item) because it is "In Use".
  POSSIBLE PROBLEM:  Installer cannot delete files which are being used by the system.
  POSSIBLE SOLUTION:  Quit installer, leaving a partial, incomplete install; restart Windows; re-install.

4.2  General problems:
4.2.1  SYMPTOM:  The program doesn't run properly, freezes, or won't load.
  POSSIBLE PROBLEM:  You may have other programs running at the same time.
  POSSIBLE SOLUTION:  Check your Startup program group to see what programs automatically load at startup.  Restart Windows, and make sure you've quit all other running programs.
  POSSIBLE PROBLEM:  A screen saver may be interfering with this program.
  POSSIBLE SOLUTION:  Disable any screen savers.  You may need to restart.

4.3  For problems with movie playback:
4.3.1  SYMPTOM:  Movies are not playing smoothly, frames are dropping out, or your computer crashes or locks up when trying to play movies.
  POSSIBLE PROBLEM:  Your audio or video drivers may be out-of-date, especially if you are using a Trident video card.
  POSSIBLE SOLUTION:  Turn the sound all the way down during playback. If the video plays smoothly without the sound, then the problem likely resides with your sound card or sound card drivers.  Refer to the instructions/manual for your sound card for help diagnosing and solving this problem.
  POSSIBLE SOLUTION:  Obtain the latest version of the drivers for your video card and sound card.  Contact the vendor of each card for help getting those drivers.  Trident's newest drivers are on their BBS, at (415) 691-1165.
  POSSIBLE PROBLEM:  Virtual memory may be interfering with QuickTime's internal caching.
  POSSIBLE SOLUTION:  Turn off virtual memory.
  POSSIBLE PROBLEM:  Your software CD-ROM caching may be interfering with QuickTime's internal caching.
  POSSIBLE SOLUTION:  Turn off external caching (i.e. SmartDrive).  Refer to your DOS manual for help with SmartDrive.
  POSSIBLE PROBLEM:  You may be using 16-bit graphics (thousands of colors) when 8-bits graphics (256 colors) may be faster.
  POSSIBLE SOLUTION:  Change your video configuration to 8-bit graphics. Note that this will, however, reduce the color clarity.
  POSSIBLE PROBLEM  Your video card may have compatibility problems with QuickTime for Windows.
  POSSIBLE SOLUTION:  Edit the QTW.INI file (in the /WINDOWS directory): change the line which begins "optimize = " to "optimize = driver".
  POSSIBLE PROBLEM  You may be using the Microsoft Speaker Driver, which does not allow playing of sound and animation of video at the same time.
  POSSIBLE SOLUTION:  Use another speaker driver.
  POSSIBLE PROBLEM:  You may not have your PC running in Turbo mode.
  POSSIBLE SOLUTION:  Make sure the turbo switch on the front of your PC is activated.


4.3.2  SYMPTOM:  The movies are "grainy" and the color is not clear.
  POSSIBLE PROBLEM:  You may be using 8-bits graphics (256 colors); 16-bit graphics (thousands of colors) will produce the range of colors better.
  POSSIBLE SOLUTION:  Change your video configuration to 16-bit graphics. Note that this may, however, make the movies play back less smoothly.

4.3.3  SYMPTOM:  When the mouse cursor is over the playback window, the video playback is poor and the audio falls out of sync.
  POSSIBLE PROBLEM:  Your mouse drivers may be causing this playback performance degradation.
  POSSIBLE SOLUTION:  Try a different mouse, or a different driver for your current mouse.
  POSSIBLE SOLUTION:  Make sure you have the most recent versions of your mouse driver.
  POSSIBLE PROBLEM:  If you are using a custom cursor, then the time needed to redraw the special cursor for each frame may be causing the performance problems.
  POSSIBLE SOLUTION:  Turn off custom cursors while using QuickTime.
  POSSIBLE SOLUTION:  Don't leave the mouse cursor over the playback window during playback.

4.4  Other tips:
4.4.1  SYMPTOM:  Intermittent "Cannot find LINGO.INI file" error message at QuickTime startup.
  POSSIBLE PROBLEM:  Cirrus Logic video driver writes outside its own memory area, causing intermittent error messages.
  POSSIBLE SOLUTION:  If you are using the Cirrus Logic video drivers, try running the MS SVGA 256 color driver that comes with Windows for Workgroups, or any other version of the Cirrus Logic driver.
  POSSIBLE SOLUTION:  Try using another video card / video driver.

4.4.2  SYMPTOM:  The program suffers from frequent General Protection Faults
  POSSIBLE PROBLEM:  There may be a problem with the configuration of your video card driver.
  POSSIBLE SOLUTION:  Re-configure the driver to use 640x480 resolution and 8-bit (256 color) graphics.
  POSSIBLE SOLUTION:  Make sure your DOS and Windows memory managers are not interfering with the video card's memory area.  Refer to the instructions/manuals for DOS and Windows, as well as the manual for your video card, for help with this.
  POSSIBLE SOLUTION:  Make sure you have the latest versions of your video card's drivers. Contact the vendor of the card for help.

CONTACT INFORMATION
5.1  Still not happening?
Some things are just not meant to happen. Check with your CD-ROM drive manufacturer to see if their drives are able to run enhanced CDs. Some manufacturers' drives just won't do it. And, like we said before, System 7.5.5 (or later) and Windows 95 will eliminate most problems.

5.2  For QuickTime information
For QuickTime information try http://www.support.apple.com

5.3  For Director information
For Director information try http://www.macromedia.com




